i'll be honest mate,
off the back it doesn't sound that promising, unless there's something
i don't understand. and maybe there's too much i don't understand.
Richie knows many de-escalation things...i can only add that the mind
is the most powerful tool. set their's up to work against them. when i've
done security, i always added stupid grins (counter intuitive stuff) as if
knowing some impending thing that another person did not. kind of wrote
the script as if to say,
"nothing personal mate, i don't have a problem...i'm just giving you a
heads-up; if you want to ignore it--god bless and good luck" laughter not
withstanding.
"i'm just saying...tonight's not the night...trust me" kind of thing.
i was a bit psyched out by a return problem when i did security. and i had a
conversation like this with the guy who started wanting to rub his continual
presence in my face [on a bus]. my response put him off balance. i sort of said, "good
for you mate...but something's in the works now and if you're still game, good
luck with that...more power to you" followed by shaking my head and sort of
smiling as if picturing something. it was the last we had to deal with him, and
he was sort of a big problem.
can't say it will work, but that sort of counter intuitive stuff [less said the better]
puts people off their game and in the realm of rational and irrational thoughts. and
out of the sure-of-themselves and impulsive state.
if you can fook with someone's head, by all means--have an orgy with it, but don't
use machismo, it can backfire--use twisted humor.